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Privacy Policy

Privacy Notice (Pursuant to EU Regulation 2016/679 – GDPR)
 This notice describes how the Cruise Ship Italy website, accessible at: www.cruiseshipitaly.com,
 is managed with regard to the processing of personal data of users who visit the site or use the services made available through it.

 This notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and current Italian legislation on the protection of personal data.
 
 1. Data Controller
 The data controller is:
 Italian Travel Experience
 VAT Number: 17228261008
 Registered office: Via Doria 4 – 00053 Civitavecchia (RM) – Italy
Email: info@cruiseshipitaly.com
 
 The data controller determines the purposes and means of processing the personal data collected through the website.
 
 2. Types of data collected
 The website may collect various types of personal data voluntarily provided by users through the tools available in the various sections of the portal.
 The data collected may include:

 Contact information
 The following may be collected via the form on the contact page:
 First name
 
 Last name
 
 Email address
 
 Phone number
 
 Content of the message sent by the user
 

Data provided for business listing
 The following may be collected via the form dedicated to requesting the inclusion of a business within the portal:

 First and last name of the requester
 
 Company or business name
 
 Email address
 
 Phone number
 
 Description or message regarding the request
 

Newsletter subscription information
 The following information may be collected via the form on the website:
 user’s email address
 
The provision of data is always voluntary on the part of the user.
 

 3. Purposes of processing
 Personal data collected through the website is processed for the following purposes:
 Responding to user requests
 Data provided through contact forms is used to:
 respond to requests for information
 
 provide support or assistance
 
 manage communications with users
 
Management of requests to list activities
Data submitted via the form dedicated to local activities is processed to:
evaluate the request for inclusion on the portal
 
contact the applicant
 
collect information useful for publishing the activity listing
 
Newsletter distribution
The data provided for newsletter subscription is used to:
send informational communications
 
provide updates on the portal
 
share any offers or initiatives related to local tourism
 
Improvement of website services
Technical and browsing data may be used in aggregate form to improve the user experience and the functioning of the website.

 4. Legal Basis for Processing
The processing of personal data is based on the following legal grounds provided for by the GDPR:
User consent
For sending the newsletter and for the voluntary submission of data via the forms on the website.
Implementation of pre-contractual measures or at the user’s request
When the user submits a request via the contact form or the activity submission form.
 Legitimate interest of the data controller
To ensure the security of the website and the proper functioning of the services.
 5. Methods of data processing
Personal data is processed using IT and telecommunications tools, in accordance with the principles of:
 lawfulness
 
 fairness
 
 transparency
 
 data minimization
 
 security
 
The data controller implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or destruction.
 6. Hosting and Infrastructure
 The website is built and hosted on the following platform:
 Wix
 The provider Wix supplies the hosting services, technological infrastructure, and system management necessary for the website’s operation.
 Data collected through the website may therefore be processed and stored on servers managed by Wix.

 7. Data Retention
 Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected.
 Specifically:
 data submitted via contact forms is retained until the data subject requests its deletion
 
 data related to the newsletter is retained until consent is withdrawn or the data subject unsubscribes from the mailing list
 
 data related to requests to list activities is retained until a request for deletion is made or for the time necessary to manage the informational relationship
 
8. Disclosure of Data to Third Parties
 Personal data collected through the website is not sold or transferred to third parties.
 The data may be processed exclusively by:
 personnel authorized by the data controller
 
 technical service providers necessary for the operation of the website (such as the hosting provider)
 
Under no circumstances is data shared with businesses listed on the portal for marketing or analytical purposes.
 9. Transfer of data outside the European Union
 Some technological services used by the website may involve the transfer of data to countries outside the European Economic Area.
 In such cases, the transfer takes place in compliance with the safeguards provided by the GDPR.

10. Rights of the Data Subject
Users have the right to exercise at any time the rights provided for in Articles 15–22 of the GDPR, including:
the right of access to data
 
the right to rectification
 
the right to erasure
 
the right to restriction of processing
 
the right to data portability
 
the right to object to processing
 
the right to withdraw consent
 
Requests may be sent to the data controller at the following address:
 info@cruiseshipitaly.com
 Users also have the right to lodge a complaint with the data protection authority.
 11. Minors
 The website and the services offered are not intended for minors under the age of 16.
 The data controller does not intentionally collect personal data from minors.

 12. Cookie Policy
 The website uses cookies and similar technologies to ensure the platform functions properly.
 Cookies are small text files that are stored on the user’s device while browsing.
 The website uses a cookie management system provided by:
 Usercentrics
 Through the cookie banner, the user can:
 accept all cookies
 
 reject non-essential cookies
 
 customize preferences
 
Types of cookies used
 Technical cookies
 Necessary for the website to function and to ensure navigation.
 Functional cookies
 These help improve the user experience.
 Currently, the website does not use advertising pixels or marketing tracking systems.
 13. NFC Technologies
 The portal uses NFC (Near Field Communication) technologies to allow users to quickly access certain pages of the site via smartphone.
 The use of NFC tags involves only redirection to a web page and does not involve the automatic collection of personal data or tracking activities.
 14. Links to External Sites
The site may contain links to external sites, including social networks.
The data controller is not responsible for the privacy policies adopted by such sites.

 15. Changes to this Policy
 This policy may be updated or modified from time to time to reflect regulatory or technical changes.
 Users are encouraged to check this page periodically.

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